Social media platforms provide a great opportunity to grow your digital presence and reach your audience. With nearly4 billionusers, more than half the world’s population now uses social media.
Image via We Are Social
As a result, a good section of your target audience is likely to be present on these platforms as well. However, to build asocial media communityand manage it, you need to use community management tools.
But why?
These tools can help you not only get followers for your brand but can also help you engage with them.
What’s more?
You can leverage them to manage your clients’ social media accounts as well if you’re an agency owner.
So, without further ado, let’s take a look at the best community management tools you should be using in 2021.
披露：This content has a few affiliate links, which means if you click on them, I will get a commission (without any extra cost to you).
Best Community Management Tools
To grow and manage an online community, you need to leverage community management tools. Here are the best ones that you should be using.
1.组合Growth and Combin Scheduler
Combin是一种强大的社区管理工具，专为那些希望在Instagram上发展的人而设计。该工具具有两个主要子部分：增长和调度程序。
While Combin Growth deals with Instagram audience management, Combin Scheduler lets you schedule posts and Instagram Stories. The best part about this social media management tool is that you can download it and start preparing your content even while you’re on the move.
主要特征
- In-depth growth and performance statistics.
- 高级搜索个人资料和出版物。
- 详细的人口统计目标。
- Analyze low-quality accounts through machine learning.
- Action automation.
- Post and Stories scheduling.
- Bulk Stories uploading and automated publishing.
Pros
- 免费计划可用于组合增长。
- 组合Scheduler is completely free to use.
- Simple to use its powerful features.
- Ability to see who doesn’t follow you back.
- 节省花费的时间上传故事。
Cons
- 需要下载。
- Need the Business pack to manage more than 1 account.
Tool Level
初学者
Pricing
Free version在调度程序免费使用时，可以使用组合增长。
Personal: $15/month
Business: $30/month
Image via Combin
专家提示：Look for popular posts by following hashtags and discover influencers in your niche with Combin.
2.QOOB故事
When it comes to Instagram Stories, no tool comes close to Qoob Stories. This community management tool is specifically designed for Stories and it lets you view and save Stories from public accounts on Instagram.
What’s more?
You can also save Highlights, photos, and videos using this tool. You can also add some Instagram accounts to your favorites and the tool will start downloading their latest posts and Stories automatically.
主要特征
- Ability to view and save Stories.
- Can download photos and videos from Instagram posts.
- Possible to download the captions along with the posts.
- 自动内容下载器。
Pros
- Can set Stories downloading on autopilot mode.
- Possible to download the captions directly.
- Makes it easy to see Instagram Stories anonymously.
- Possible to see private Instagram Stories of friends.
- Free version available.
Cons
- Stories download is not supported in the free version.
Tool Level
初学者
Pricing
QOOB故事offers a free version. The付费计划are priced as below:
Personal: $7/month
Professional: $25/month
Image via Qoob Stories
专家提示：Add your favorite accounts to download their posts and Stories automatically.
3.Lalal.ai
最好的社区管理工具之一是在社交媒体上没有直接做任何事情的工具。Lalal.ai是一种功能强大的AI驱动音频工具，可帮助您从任何音频中提取音乐和人声。
And how does it help?
This tool can come in handy when you want to create unique music to accompany your blog posts or social media posts. All you have to do is separate the music from the vocals and you’ve got yourself an instrumental track.
主要特征
- AI驱动的人声和乐器分裂。
- Ability to select processing levels.
- Quick processing of audio files.
Pros
- 免费计划。
- High-quality output audio files.
- Gives the processing level control to you.
- 易于使用拖放功能。
Cons
- The free version only allows up to 3 tracks and 10 minutes of audio time.
Tool Level
初学者
Pricing
Lalal.ai has a免费版本。付费计划是：
10 tracks or 90 minutes: $10
30条曲目或500分钟：$ 30
也可以使用自定义计划。
图片通过lalal.ai
专家提示：Select high-quality processing for the best results possible from Lalal.ai.
4.4K Video Downloader
Yet another powerful community management tool is the 4K Video Downloader. As more social media platforms move towards video content, it’s become increasingly important to be able to view them with ease.
但是4K视频下载器如何帮助解决？
Using this tool, you can seamlessly download videos from platforms like Facebook, YouTube, TikTok, and Vimeo. You can then view them offline and analyze your competitors’ content.
主要特征
- Supports major social media platforms.
- Allows you to download YouTube playlists.
- Ability to extract YouTube subtitles.
- Can download 8K videos as well.
- Private YouTube content download possible.
- 3D视频下载支持。
Pros
- 免费使用。
- Possible to save audio files as well.
- In-app proxy setup allowed.
- Allows 360-degree video downloading.
- 智能模式可以快速视频和音频下载。
Cons
- Needs to be downloaded.
Tool Level
初学者
Pricing
4K Video Downloader is completely免费使用。However, they offer premium versions too.
Personal: $15
Pro: $45
4K Bundle: $25
图片通过4K视频下载器
专家提示：You can create slideshows by downloading photos from Instagram and process them as videos.
5.Hootsuite
When it comes to the best community management tools, no list is complete without Hootsuite. It’s one of the most popular and comprehensivesocial media toolsout there.
What does it do?
You can leverage Hootsuite to schedule and publish posts on major social media platforms. Additionally, it makes social media management easy as you can engage with your customers through it and even get a detailed look at the analytics.
主要特征
- Scheduling and publishing content on major social media platforms.
- 能够响应评论和消息。
- Real-time audience insights.
- Social media monitoring by integrating monitoring tools.
- Create and manage social media and search ads.
- Detailed analytics of all social media platforms.
Pros
- Gives an overview of your social media performance.
- Easy to use.
- Packs a wide range of features.
- Provides numerous integrations, including CRMs.
Cons
- Free version not available.
- 多个功能意味着有一条略有学习曲线。
Tool Level
初学者/Intermediate
Pricing
Hootsuite offers a 30-day free trial. After that, you can choose from the paid plans below:
Professional: $19/month
Team: $99/month
Business: $599/month
企业：自定义定价。与他们联系以获取详细信息。
Image via Hootsuite
专家提示：通过与CRM连接并提供更好的参与度和服务，向适当部门路由消息。
6.Buffer
Buffer is one of the finest social media management software solutions out there. It helps with a wide range of tasks such as scheduling posts and engaging with your audience.
What’s more?
This tool also gives you detailed analytics on all your posts and helps you understand the impact of your content on social media.
主要特征
- Possible to publish and schedule posts for social media platforms.
- Detailed analytics reports.
- Ability to create performance reports.
- Engage with comments on your posts from the platform.
Pros
- Free version available.
- 可以在一个GO中安排多个平台的帖子。
- Easy to use interface.
- Provides useful information on performance metrics.
- 可以安排Instagram故事。
Cons
- 不会显示直接消息。
- The free version allows only 10 scheduled posts.
Tool Level
初学者
Pricing
Free version and 14-day trial available. Paid plans are as below:
出版 -
Pro: $15/month
高级：每月$ 65
Business: $99/month
Analytics –
Pro: $35/month
Premium: $50/month
通过缓冲区图像
专家提示：您可以在安排帖子来推动您的参与度时包括第一个评论。
7.Agorapulse
社交媒体社区管理可能是一项具有挑战性的任务。您需要做很多事情 - 创建内容，定期发布内容，与观众互动，甚至倾听它们。
What’s more?
You also need to understand how you’re currently faring to figure out what needs to be done to improve your current marketing strategy. Agorapulse is a great tool that helps you achieve it all.
主要特征
- 回复消息在所有社交媒体平台s.
- Ability to reply to comments on Instagram and Facebook.
- Scheduling and publishing posts on major social platforms.
- Brand monitoring and social listening features.
- Detailed analytics and ability to make reports.
- Powerful audience insights.
- Can create and share calendars with clients.
Pros
- Offers many free tools.
- Single dashboard to monitor your brand.
- 容易与你合作team members.
- Makes it easy to share information with clients.
- Single inbox for all messages.
- Helps segment your audience with ease.
Cons
- Quite expensive for starters.
- Has a slight learning curve to it.
Tool Level
Intermediate
Pricing
Agorapulse提供30天的免费试用版。付费计划是：
Pro: $79/month
Premium: $159/month
通过Agorapulse图像
专家提示：Use audience insights to understand your audience and create paid promotions based on that.
8.Brand24
As a community manager, it always helps to have an ear to the ground. You may be publishing stellar content and might be engaging with your audience regularly too. However, you must understand if your community members truly like your content and brand or not.
That’s where Brand24 comes to the rescue. Thisreputation management tooloffers social listening features that show you what your community members are saying about you.
主要特征
- 跟踪社交媒体实时提及。
- 让您可以就自己的品牌进行讨论。
- Shows if there’s a sudden change in the number of brand mentions.
- Displays an influence score to showcase your influence.
- Helps you identify the audience sentiment surrounding your brand.
- Instant alerts in email and apps.
- 可以过滤这些提及。
Pros
- Displays all brand mentions in real time.
- Alerts you for negative mentions.
- 通过展示观众的情绪来帮助保持品牌声誉。
- 通过指出品牌提及的任何增加来避免PR危机。
- 提供一个移动应用程序，可轻松访问。
- Integrates with Slack.
- Helps with hashtag searches.
Cons
- Free version not available.
- 不允许跟踪很多关键字。
Tool Level
Intermediate
Pricing
Brand24offers a 14-day free trial. Once that’s over, you need to choose one of their paid plans. These are:
Plus: $49/month
Premium: $99/month
Max: $199/month
Custom: Contact their team.
Image via Brand24
专家提示：使用社交聆听来了解需要做些什么来改善观众的情感。
常见问题解答
Q1. What is online community management software?
一个。Online community management software solutions give you brand management capabilities on social media. They can help you publish content, create online communities, communicate with them, create paid promotions, and so much more.
Q2. What is the top online community management software?
一个。作为社区经理，您将有很多选择。最受欢迎的在线社区管理软件解决方案是：
- 组合Growth and Combin Scheduler
- QOOB故事
- Lalal.ai
- 4K Video Downloader
- Hootsuite
- Buffer
Q3. What is better than Hootsuite?
一个。Hootsuite is one of the finest social media tools that lets you not only schedule posts but also allows you to engage with your audience. However, Buffer and Combin Growth and Combin Scheduler are both great alternatives to it. They are more affordable and packed with equally powerful features.
Q4. Is there a free alternative to Hootsuite?
一个。Yes, Combin Growth and Combin Scheduler are both great free options as compared to Hootsuite. They help you perform the same functions as Hootsuite such as post scheduling, but are available for free instead.
Q5。缓冲区对Instagram有好处吗？
一个。Yes, Buffer is a great tool when it comes to Instagram. You can directly publish posts on Instagram through it. Additionally, it’s possible to schedule the posts in advance and the tool will publish them automatically. All you need to do is connect your account to Buffer.
Q6. Is there a free version of Buffer?
一个。Yes, Buffer is a freemium tool and offers a free version. You can add up to 3 social channels and schedule up to 10 posts for free. However, the analytics are only available in the paid version.
Q7. What is the best Instagram scheduler?
一个。The best Instagram scheduler is Combin Scheduler that’s specifically designed to schedule and publish posts on Instagram. Using it, you can also schedule and publish Instagram Stories, and that too in bulk.
Q8。最好的Instagram计划者是什么？
一个。The best Instagram planner is Combin Scheduler. It lets you plan your posts and Stories well in advance and you can schedule them for publishing with ease as well. What makes the tool even better is that it’s completely free to use.
Final Thoughts
Growing and managing an online community are both challenging tasks. You need to come up with great content ideas and then create and publish content regularly.
Additionally, you have to make sure that your audience members feel connected with you. For this, it’s critical to reply to their comments and messages as much as possible.
What’s more?
You should also consider running paid promotions and look at analytics to understand the impact of your content.
Community management tools are an integral part of a community management strategy and can help you with all of this and more. Be it Combin or Lalal.ai, each tool makes online community management easier for you.
您对上述社区管理工具有任何疑问吗？在评论中问他们。
披露：This content has a few affiliate links, which means if you click on them, I will get a commission (without any extra cost to you).
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