No credit card required・Free for 14 days・No commitment
Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.
We use advanced sentiment detection to segment positive, negative and neutral mentions.
Get instant alerts for negative mentions and engage key conversations before it’s too late.
Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.
Learn what people like or dislike about your company to improve communication.
Access and engage online mentions to grow customer satisfaction.
Founder atMailShake, Growth Marketer & Entrepreneur
Head of Social Media atTogether Agency
Community & Social Media Manager atTailor Brands
Social Media Expert & CEO ofTop Dog Social Media
Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.
Save time using our daily/weekly reports. Export the data through PDF & Excel reports.
Track KPIs including Reach & Engagement.
Track various hashtags and find influencers. Measure the effects of a hashtag campaign, like Reach and Engagement.
Access important hashtag metrics.
Measure number of mentions with a hashtag.
Customer service is not just a department, it is the philosophy behind our entire company.
Hi! I’m Chia and I’ll be guiding you through this class. This is where you’ll learn the foundations of media monitoring, including the essential skills you need to protect your online reputation across social media and the Internet — see you there!
Chia-Luen LeeDigital Creative atBrand24
Watch nowSentiment analysis allows you to check how your target audience feels about your brand, product, or service.
Discover sentiment analysisHere're bulletproof marketing tactics to build brand awareness and enjoy the fruits of a strong social media presence.
Build brand awarenessThe share of voice will help you to measure brand awareness, find influencers, and increase your market share!
Analyse the share of voiceFew words about what brand reputation management is, what it consists and why is it important for your business.
Manage brand reputation