在线零售商的营销策略

Online retail sites are now attracting nearly 10 percent of brick-and-mortar stores' customers, according to a Gallup poll conducted during the last holiday season. 6 percent of those surveyed had bought a product online after showrooming it in a physical store, while another 3 percent said they viewed the item in-store intending to buy it from a website. Projections by eMarketer anticipate global business-to-consumer e-commerce sales growing 20.1 percent this year to total $1.5 trillion. This growing market includes established brands such as Amazon and eBay and emerging giants such as China's Alibaba, whose transactions last year totaled $248 billion.

To compete in a market populated by such titanic competition, it's imperative to have a sound marketing strategy that effectively promotes your brand to your niche.

Meeting the Mobile Market

Today's retailers must adjust to keep up with a rapidly-changing market that differs significantly from a traditional brick-and-mortar environment, McKinsey reports, analyzing five trends that are reshaping the face of the retail industry. The data shows that 8 percent of retail sales are now transacted via e-commerce, with this number expected to rise as smartphone market penetration grows from 40 percent in 2013 to 60 percent in 2016. This expanding market is characterized by a demographic that is increasingly boomer or millennial in age and Hispanic in ethnicity. Reaching this demographic using mobile marketing requires taking a more personalized sales strategy informed by data gathered through analytics tools, McKinsey says. The consulting firm advises that companies seeking to remain competitive in the mobile space should start getting serious about using big data and analytics for decision-making. Google Analytics, YouTube Analytics, Facebook Insights, and Twitter Analytics are a few basic tools that today's marketer should be using.

Optimizing Your Message for Social Sharing

Kantar Worldpanel ComTech research shows that mobile users prefer screen sizes between 4.7 and 5 inches. Social media marketing outlets gear themselves towards this display size, with Twitter's 140-character limit illustrating the optimal amount of text. For marketers, this means that aneffective social mediamessage must be short and sweet. Traditional brick-and-mortar wisdom advises that a marketing campaign's unique selling proposition should consume 90 words or less, but for digital media many marketers are opting for even shorter USPs of as few as 10 words. Food and beverage marketing consultant Seth Lui cites the classic example of Domino's offer “Fresh, hot pizza delivered to your door in 30 minutes or less.” Lui recommends to start developing a USP by offering your top clients an incentive such as dinner in exchange for answers to a series of questions about why they buy from you instead of your competition. Build the answers you get into a short slogan that captures distinct elements of your sales message, such as what problems you solve, what benefits you offer, or which market you serve.

Visualizing Your Brand

In spring 2013 Socialbakers conducted a survey of a random sample of 5,000 Facebook pages to determine which内容类型generated the most likes, comments, and shares. The results, consistent with previous research, showed that content that included photos contributed 93 percent of the most interactive posts on Facebook. As this indicates, visual content is essential for effective digital marketing, and accordingly, the latest Social Media Examiner annual industry report shows that marketers are increasingly turning to platforms such as Instagram and Pinterest in order to add visual impact to their promotional campaigns. In addition to photos, other graphic elements such as logos can contribute to a brand's visual appeal. Online do-it-yourself services such as LogoGarden make it easy to rapidlycreate professional-looking, customized logoseven if you're not a graphic designer.

Leveraging Video

Video traffic currently consumes two-thirds of consumer Internet traffic, a share which will continue rising to 79 percent by 2018, Cisco projects. Vidyard marketing VP Mitch Solway says video is the next big thing in marketing, citing Content Marketing Institute founder Joe Pulizzi's perspective on thelatest trends and tips of the trade. Pulizzi says that due to today's widespread availability of quality mobile cameras, in coming years marketers will increasingly post series of videos, transforming the nature of blogging. He suggests building your brand by using videos to tell stories on an ongoing basis, on a publishing schedule akin to a blog, in order to create content that attracts followers and invites regular user engagement and interaction.

跟进

微软的研究表明,它可能需要多达13个或更多的联系人,并有前景来创造机会提供合格的销售介绍,而在第五次联系后的赔率增加。雷电竞备用网址这使得对有效的营销活动至关重要的良好后续系统。捕获联系信息以进行后雷电竞备用网址续电子邮件营销应构成此策略的主要部分。2014年1月的麦肯锡报告发现,电子邮件的客户的客户量仍然是Facebook和Twitter总和的40倍。电子邮件还以比社交媒体高三倍的速度产生销售,平均订单值增加17%。将电子邮件跟进与社交媒体,博客,视频营销和搜索引擎优化等潜在客户生成技术相结合,创造了一种集成的营销策略,可以通过被捕获的潜在客户产生持续的勘探机会。例如,您可以使用从博客链接的社交媒体视觉内容来推动读者进入网站选择加入表单。

定制您的销售

Adobe和Ecorpultancy的一项调查发现personalizing user web experiencetranslated into a significant increase in return on investment. For instance, 88 percent of respondents reported that using social graphs increased return on investment, 68 percent found that tracking browser history improved results, and 77 percent said recording purchase history boosted ROI. Gilon Miller of Upstream Commerce advocates using this type of analytics data to personalize your email marketing in order to strengthen your relationships with your customers, target your leads, offer more relevant products and services, and capitalize on cross-sell opportunities.

10 Comments

  1. 嗨,Shane,这是一个很棒的帖子。我特别喜欢可视化部分。我认为这些天的视觉内容对于任何人的营销策略都非常重要。我最近一直在做的一件事,我最近在写博客的是使用信息图作为潜在客户生成工具。它们非常适合在社交媒体上分享。

  2. Can I say that of a relief to locate somebody that in fact knows what they’re talking about over the internet. You definitely know how to bring a challenge to light and produce it important.

  3. Hello Shane,
    The blog is really Great!
    The point where you’ve mentioned that video marketing is the new ‘in’ thing has really changed my perspective and I would really want to thank you as I am gonna try video marketing for my business for better results

    Thank you, Shane, once again!

  4. I found your website on google and read a few of your posts. Keep up the excellent work.

    1. I’m glad you loved it. Thank you so much, your comments really motivate me to share more of such information.

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